Privacy Policy

Effective Date: 04/16/2025

Tulum, Kava, and Kratom LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website at [Insert Website URL] (the “Site”), visit our physical locations, or engage with our products and services, including Kava and botanical tea products.

By accessing our Site or purchasing from us, you consent to the practices described in this policy.

1. Information We Collect

Personal Information:
We may collect the following types of personally identifiable information:

Name, email address, phone number, mailing/billing address
Payment information
Customer preferences and feedback
Any health-related information you voluntarily disclose in relation to our Kava or botanical products (e.g., sensitivities or experience reports)

Usage Data & Tracking:
We automatically collect technical information such as:

IP address, browser type, device identifiers
Site usage and interaction patterns
Cookies and analytics data (e.g., Google Analytics)

2. Use of Information

We may use your information to:

Process and fulfill orders
Send transactional or promotional communications
Provide customer support
Improve our offerings, including product development and educational materials about Kava
Comply with legal obligations or safety standards related to Kava and botanical products

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

Third-party service providers (e.g., payment processors, email/SMS platforms)
Legal authorities if required to comply with applicable laws
Partners who assist us in improving user experience (with non-identifiable or aggregated data)

4. Health and Safety Disclosures

Kava is a traditional botanical product. While we do not collect health data, if you voluntarily share health-related feedback or experiences with our Kava products, we treat this information confidentially and only use it to improve customer safety, satisfaction, and education.

We do not provide medical advice and recommend consulting a healthcare professional before using Kava or other botanicals.

5. Data Security

We use industry-standard safeguards to protect your data, including:

SSL encryption for transactions
Access controls for sensitive information
Regular security audits of our platforms

6. Your Rights

You may:

Request to review, update, or delete your personal data
Opt out of marketing emails or SMS at any time
Request data portability or restriction (where applicable)

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy at any time. The revised version will be posted on this page with a new “Effective Date.”

9. Contact Us

For questions about this Privacy Policy or your personal data, contact:
Tulum, Kava, and Kratom LLC
1620 E. 7th Street
Austin, TX 78702
Email: bulatulum@gmail.com
Phone: 1.310.699.4881